مشكلتي مع برنامج الافيرا اتعبني

مساكم الله بالخير
كل عام وانتم بالف صحة وعافيه

مشكلتي مع برنامج افيرا بريميم سكورتي 2010
يرفض التحديث ويرفض التفعيل
مع اني نزلت البرنامج اكثر من مره وبدون فايده بعض اوقات يتحدث وتكون علامة التحديث من واجهة البرنامج علامة تعجب ومدة التحديث تنتهي بعد شهر مادري ايش المشكله

هذا تقرير هايجك

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:57:22, on 22/01/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Avira\AntiVir Desktop\avfwsvc.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
C:\Program Files\Hotspot Shield\bin\hsswd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
c:\program files\avira\antivir desktop\avcenter.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Documents and Settings\xp\My Documents\Zyzoom_HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/.../ProtectLinksVb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/.../ProtectLinksVb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/.../ProtectLinksVb
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/.../ProtectLinksVb
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = local
R3 - URLSearchHook: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHots.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: مساعد تسجيل الدخول إلى Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHots.dll
O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files\Hotspot Shield\hssie\HssIE.dll
O3 - Toolbar: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHots.dll
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: &تصدير إلى Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - (no file)
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe
O23 - Service: Avira FireWall (AntiVirFirewallService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avfwsvc.exe
O23 - Service: Avira AntiVir MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira AntiVir WebGuard (AntiVirWebService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\openvpnas.exe
O23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
O23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\HssTrayService.EXE
O23 - Service: Hotspot Shield Monitoring Service (HssWd) - Unknown owner - C:\Program Files\Hotspot Shield\bin\hsswd.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
--
End of file - 7153 bytes

وهذا تقرير بقائمة البرامج المثبته

Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Agere Systems HDA Modem
Ask.com Search Assistant 1.0.2
AVG 2011
AVG 2011
Avira Premium Security Suite
CCleaner
FormatFactory 2.00
HijackThis 2.0.2
Hotspot Shield 1.37
Hotspot_Shield Toolbar
Intel(R) Graphics Media *********** Driver
Launch Manager
************' Anti-Malware
Messenger Plus! Live
MessengerPlusLive Saudi Arabia TB Toolbar
Microsoft Choice Guard
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
mpegable Player
MSVCRT
Nero 6 Ultra Edition
PowerDVD
RealPlayer
Realtek High Definition Audio Driver
Revo Uninstaller Pro 2.4.3
Segoe UI
The KMPlayer (remove only)
VLC media player 1.0.5
WIDCOMM Bluetooth Software
Windows Doctor 2.5
Windows Internet Explorer 8
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Messenger
Windows XP Service Pack 3
WinRAR archiver
Your Uninstaller! 2010
أداة التحميل Windows Live Upload Tool
تحديث أمان لـ Windows Internet Explorer 7 (KB2360131)‎
تحديث أمان لـ Windows Internet Explorer 7 (KB938127-v2)‎
تحديث أمان لـ Windows Internet Explorer 8 (KB2360131)‎
تحديث أمان لـ Windows Internet Explorer 8 (KB971961)‎
تحديث أمان لـ Windows Internet Explorer 8 (KB981332)‎
تحديث أمان لـ Windows Internet Explorer 8 (KB982381)‎
تحديث لـ Windows Internet Explorer 8 (KB2362765)‎
تحديث لـ Windows Internet Explorer 8 (KB976662)‎
مساعد تسجيل الدخول إلى Windows Live



وهذا تقرير runscanner

http://up-master.com/.../ProtectLinksVb








أكثر...