السلام عليكم ورحمة الله:
عندما أدخل على موقع الراجحي في المباشر للأفراد , يقولي تأكد من وجود علامة القفل , وأنالا أجدها . مالحل؟؟

نفس المسكلة مع البريد , لاتظهر هلامة البريد في لسان الصفحة العلوي , وأيضا الصفحة يعاد تحديثها فجأة , (الدائرة الخضراء تدور كأني حدثت الصفحة )

متصفحي فايرفوكس

تقرير الهايجاك....

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 08:51:29 م, on 14/12/11
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16700)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
D:\programs\avira\internetsecurity\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Ela-Salaty\Salaty.exe
D:\programs\mozilla fire fox\firefox.exe
C:\Windows\explorer.exe
D:\programs\mozilla fire fox\plugin-container.exe
D:\programs\منجر\Internet Download Manager\IDMan.exe
D:\programs\منجر\Internet Download Manager\IEMonitor.exe
C:\Zyzoom_Forum_Tools\zyzoom.exe
C:\Zyzoom_Forum_Tools\zHijak.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - D:\programs\منجر\Internet Download Manager\IDMIECC.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
O4 - HKLM\..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [avgnt] "D:\programs\avira\internetsecurity\Avira\Anti Vir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
O4 - HKCU\..\Run: [IDMan] D:\programs\منجر\Internet Download Manager\IDMan.exe /onboot
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: تحميل الكل بواسطة Internet Download Manager - D:\programs\منجر\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: تحميل بواسطة Internet Download Manager - D:\programs\منجر\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: تحميل محتوى FLV بواسطة Internet Download Manager - D:\programs\منجر\Internet Download Manager\IEGetVL.htm
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Avira FireWall (AntiVirFirewallService) - Avira Operations GmbH & Co. KG - D:\programs\avira\internetsecurity\Avira\AntiVir Desktop\avfwsvc.exe
O23 - Service: Avira Mail Protection (AntiVirMailService) - Avira Operations GmbH & Co. KG - D:\programs\avira\internetsecurity\Avira\AntiVir Desktop\avmailc.exe
O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - D:\programs\avira\internetsecurity\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira Realtime Protection (AntiVirService) - Avira Operations GmbH & Co. KG - D:\programs\avira\internetsecurity\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira Web Protection (AntiVirWebService) - Avira Operations GmbH & Co. KG - D:\programs\avira\internetsecurity\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: AVG WatchDog (avgwd) - Unknown owner - C:\Program Files\AVG\AVG10\avgwdsvc.exe (file missing)
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe

--
End of file - 6001 bytes

علما أن القيمة رقم 023 حقت برنامج avg أحذفها لكن لاتحذف

مالحل.....

وفقكم الله في الدارين....